PRIVACY and SECURITY STATEMENT

White River Financial Services, LLC (WRFS) is committed to protecting the privacy of our customers and the security of their Personal Information. WRFS and its officers, directors, employees, agents, contractors and subcontractors are required to comply with this Privacy and Security Statement.

We provide this summary of our Privacy and Security Statement ("Statement") because you have the right to know what Personal Information we collect, how it is protected and used and the circumstances under which it may be disclosed.

If you have questions or concerns regarding our privacy policy, please contact us toll free at 800-562-6463


The Personal Information We Collect
How We Use Personal Information We Collect
The Personal Information We Share and Who We Share It With
Personal Information We Do Not Share
Maintaining Accurate Personal Information
How We Strive to Protect Personal Information
Former Clients
Updates to this Statement

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The Personal Information We Collect

We collect only the Personal Information you voluntarily provide to us or that is given to us directly or through independent dealers or that is given to us by our Corporate Affiliates or third parties that have your permission to share your Personal Information with us.

Personal Information includes:
  • Information about your identity such as your name, address, telephone numbers and social security number
  • Information about your transactions with us such as your account balance and payment history
  • Information we receive from you on applications or other forms such as assets and income
  • Information we receive from consumer reporting agencies or other companies such as your creditworthiness and payment history

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How We Use Personal Information We Collect

We use your Personal Information to help administer our business and to respond to and fulfill your requests to provide products and services including:
  • marketing of our products and services
  • to better understand your financial needs
  • to protect and administer your records, accounts and funds
  • to help us improve our products and services
  • disclosure under legal duty by valid subpoena or court order or other governmental process
  • to comply with certain laws and regulations

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The Personal Information We Share and Who We Share It With

WRFS may share your Personal Information with our Corporate Affiliates as necessary to complete a transaction that you specifically request or for use in making our business and that of our Corporate Affiliates more responsive to your needs. Corporate Affiliates include but are not limited to: White River Marine Group, Bass Pro Shops, and  Tracker Marine Boat Centers. These companies as well as independent dealers that do business with us are required to comply with this Privacy and Security Statement.

By sharing information about your accounts and relationship among our family of companies, we can serve you more efficiently and make it easier for you to do business with us. The following types of information may be shared with our Corporate Affiliates as allowed by law:
  • Your identity such as your name, address, telephone number
  • Your transactions with us such as your account balance and payment history

Under certain agreements we may make segments of your Personal Information available to other third party companies. These third party companies with which we share Personal Information are contractually prohibited from using the information obtained from WRFS for any purpose other than that for which it was provided. Examples are when we hire a vendor or service company to prepare your account statements or to provide support or marketing for one or more of our products or services. These companies are required by law to have appropriate safeguards in place to protect that information.

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Personal Information We Do Not Share

We do not rent or share your Personal Information to anyone outside our Corporate Affiliates or certain third party companies unless it is under the following circumstances:
  • The disclosure is otherwise lawfully permitted or required
  • The information is provided to help complete a transaction initiated by you
  • The information is provided to a reputable credit bureau or similar information reporting agency

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Maintaining Accurate Personal Information

We have procedures in place to monitor and to correct inaccurate information in a timely manner. To help assure that your Personal Information is accurate, current and complete, if you discover any information we have about you is incorrect, please let us know by calling us toll free at 800-562-6463.

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How We Strive to Protect Personal Information

At WRFS we have electronic and corporate policies and procedures in place for the security to prevent unauthorized access to your Personal Information. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information. Only WRFS employees who require your Personal Information to serve you have access to your data, which is password protected. WRFS employees who have access to Personal Information are trained in the privacy and security practices of this Statement.

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Former Clients

If you close your account or otherwise stop doing business with us, we follow the same policies and practices described above regarding the collection, disclosure and safeguarding of your Personal Information.

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Updates to this Statement

We will update this Statement from time to time to reflect changes in our business. If we change how we use your Personal Information or the purposes or entities for and to which we disclose your Personal Information we will post the policy change notification on our
web site.

Our current Statement was last updated July 21, 2016.